Skills & Competencies for Mail Clerk

Mail Clerk job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Mail Clerk

Receives, sorts and distributes incoming mail.

JOB RESPONSIBILITIES for Mail Clerk

Collects and processes outgoing mail. Operates postage machine and other mailroom equipment as needed.

Mail Clerk SALARY RANGE

BASE 50%
$36,764
TOTAL 50%
$37,256
Job Level
A01
Job Code
OF13000015
Education/Degree
High School Diploma or Technical Certificate
Reports To
Mailroom Supervisor

Mail Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Mail Clerk skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

7 general skills or competencies (Job family competencies) for Mail Clerk

1 Job Family Competencies – Administrative Management
Proficiency Level -1
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the features and importance of administrative management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records documents using specialized software, such as desktop publishing or graphics packages.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Resolves customer complaints and answers complex questions regarding policies and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the administrative management functions for professional work.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops long-term staffing needs to provide overflow support for the administrative management.
See 4 More Skill Behaviors
2 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
See 4 More Skill Behaviors
3 Mail Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mail Clerk
Proficiency Level - 4
5 Competency for - Mail Clerk
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Mail Clerk

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
See 4 More Skill Behaviors
2 Core Competencies – Confidentiality
Proficiency Level -2
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Names different types of confidential information in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Utilizes available tools and systems to manage confidential information.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with management and experts to address the breach of confidential information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Investigates any severe breach of confidentiality; drives system and process improvement.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps current on industry regulations and legal issues concerning confidentiality.
See 4 More Skill Behaviors
3 Mail Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mail Clerk
Proficiency Level - 4
5 Competency for - Mail Clerk
Proficiency Level - 5

Summary of Mail Clerk skills and competencies

There are 0 hard skills for Mail Clerk.
7 general skills for Mail Clerk, Administrative Management, Computer Literacy, Data Entry, etc.
6 soft skills for Mail Clerk, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mail Clerk, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.